About

What is classifedz.com?
Classifieds page with marketplace concept offering wide range of options for sellers and buyers to sell or buy products or services in UAE region. Focus is mainly on providing a platform for showcasing classifieds requirements within real estate, jobs, electronics, accessories, garments, vehicles and other community requirements and more.

What is the profile of classifedz.com Customers?
classifedz.com is currently concentrating in UAE region.

How does selling on classifedz.com work?
It is a simple and user friendly; we have all details related to selling process are detailed in seller info.

What items can I sell on classifedz.com?
Seller can publish items, services under the allowed categories listed in website. Any other requirements can be requested which will be counter checked to find the feasibility. Ensure the items / services are not counterfeit products and are legally allowed services. classifedz.com strictly ensures listing are within the legality permitted in uae; thus, sellers must ensure not to sell/market illegal products or services that affects credibility. Sellers must abide to the government rules and authority policies that are applicable in UAE.
If you would like to list an item in a category which you do not find in the main listing, then send your queries to customer service of classifedz.com.

What countries does classifedz.com operate in?
classifedz.com is available in UAE.

Can I sell internationally on classifedz.com?
No

 

Fees

How much do I need to pay to list my products on classifedz.com?
There is NO set up or product listing fee on classifedz.com.
Subscription plan is at seller’s choice for more post attention and customer reachability. Accounts with more frequent post would also have charges as per packages enlisted in website.

 

Registration & Login - Sellers

How do I register / Login? Click on seller login Register option from classifedz.com, find the link on top bar on the website.

 

Listing

How to best describe items/services in selling option?
Ensure following matters carefully

  • o Photo - professional and clear photo of the product, as applicable.
  • o Description – Exact name/model and main features to be highlighted.
  • o Price – Place price after considering actual expenses, profit required, and sellable factors in market.
  • o Note: Avoid listing of illegal or counterfeit services, products from listing, it will invite blockage from associating.

 

What to care about photo features?

  • o Ensure photo/image used is not a copy of any other major brands; if dealing with any other, or image of a wrong product
  • o Professional outlook, focused image is mandatory.
  • o Resolution must suitably match the look and feel of product
  • o Dull, vague, flash filled, irregular photos must be avoided
  • o classifedz.com will remove any irregular & violating posts.

 

How do I classify the condition of my item?
Ensure and select which ever applicable as used or new, while posting the item via classifedz.com.
Must note any reporting regarding condition of product; classifedz.com and its management will not be held liable.

Is it necessary to list only, In- stock items?
Yes, that will do well in ethics of selling, and will avoid buyer discomfort regarding the seller. Ensure the availability of product or service to avoid any conflict of interest. Must note any reporting regarding stock availability; classifedz.com and its management will not be held liable.

Which language can I use to list my item?
You can list your item in English.

If seller needs photography support, will there be any assistance?
No, currently no such services in place.

 

Warranty

How can I add warranty to my listing?
It must be clearly mentioned in notes, this mechanism must be solely between buyer and seller.
Note that such warranty can only be provided to a buyer by legally authorized seller who hold such licenses and permission from respective authority.

 

Packaging

How do I package my item?
The products must be handed over to buyer with utmost care. Ensure a precheck is conducted while selling any preowned or new status products, this will increase good rapport building with any buyer.

 

Shipping

How do I arrange to ship my item?
Ensure seller contact the courier company to make a suitable arrangement for product delivery or own arrangement as feels fit and in agreement with the buyer.
Note: Shipment and related agreement is solely between Buyer and seller; this has no such connection with classifedz.com or its management. Any negative reporting on seller will invite removal of such entity or individual from selling via classifedz.com

Who pays for shipping?
classifedz.com is not providing any option for buyer to complete the purchase or seller to place any payment option. Thus monetary matters with regard to buy and sell must be mutually found and settled.

 

Payments on subscriptions

Purchase confirmations will be received at registered email of subscriber from classifedz.com. For Any queries regarding the subscription, do get in touch with classifedz.com –admin.

 

Returns

• Returns are considered on 2 aspects;
(A)Product Quality
It’s the sole responsibility of the seller to maintain the quality of product and avoid defects. Always consider the customer as prime focus and customer service as major role in gaining momentum of sales. Avoid pushing sales by offering low quality or defect products and services.
(B) Dissatisfaction on sale process
Negligence to care the customer order, or delay in arranging product pickup and delivery, ignoring customer queries, are few major reasons for return. Note the fact that customer reactions come in a fraction of second, it must be treated with utmost care. Returns on above factors will make negative impact on seller ratings.

 

Feedback

Feel free to accept the critical remarks as it will be good for the improvement aspects of seller and generate better ideas to gain more customer attention. Any negative feedback and violation of rules and regulations are subject to removal of seller option from the website.

 

Disputes

Any dispute with the buyer must be settled without friction. It is always good to establish a healthier relationship with customer of any range and rapport. Find an easy way out and professional way to create and establish customer relationship. One negative remark may result in loss of business, thus work for finding timely and periodic check on product and services.

Buyer: Points to be noted

  1. Ensure to cross check the product features in full aspect including details, photos, seller info.
  2. Contact and agree with the seller about price, product quality and mode of payment.
  3. Sellers are voluntarily joining with classifedz.com and no such agreement or guarantee of products / services provided by classifedz.com.
  4. Guarantee or warranty or assurance on products are separate with the sellers.
  5. Do ensure to cross check the matters put forth by seller before entering into any contract with any seller.

Postings: Points to be noted

  1. Ensure the posting are genuine.
  2. Do not post illegal, unauthorized listings that are against national, or brand discipline.
  3. Photos, details must be true to the objective.
  4. Do not use the images of brands which are not provided with any permit or authorization to do so.

 

Subscriptions and utility

  1. Subscriptions and its advantages, utility is detailed under plan.
  2. Select the plan of your choice diligently.
  3. Note the subscriptions cannot be refunded if already availed.
  4. Switch over or movement to greater or lower plans cannot be made once opted and paid for a plan.
  5. Confirmations of payment will be shared to your respective email, mobile registered.
  6. Any non- receipt of payments or clarification requirement for payments must be communicated to classifedz.com immediately; preferably via email so that details can be correctly tracked for investigation.
  7. Subscription plans are created to create more attention for post, any suggestions for improvement are welcome to be emailed to our info email listed in the website.

 

Important Points

  • o“Spectrum Innovations FZE” maintains the www.classifedz.com Website ("Site").
  • o“United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
  • o‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment’’
  • o‘’We will not trade with or provide any services to OFAC and sanctioned countries’’
  • o‘’Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’
  • o‘’Cardholder must retain a copy of transaction records and Merchant policies and rules’’
  • o‘’User is responsible for maintaining the confidentiality of his account’’

 

PAYMENT CONFIRMATION

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment. 

 

REFUND POLICY

‘’Refunds will be done only through the Original Mode of Payment”

 

CANCELLATION POLICY 

Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.